Now we wait

Finally I have once again convinced The Tech Guys to take a look at my laptop and the courier picked it up. Although I have ceased to use it day to day (because I work a great deal online and to reboot every few hours is tiresome and loses a few minutes work every time) I did have it switched on over the holiday season, when I knew that it was going to be collected on 2nd January.

Sure enough, the wireless connection tripped out every four or five hours and then the machine could not see any networks from my apartment (despite their being six networks shown as being available from my other laptop and seven on my iPod Touch) until it was rebooted and then it was fine for another four or five hours.

Will the problem be actually looked at this time, or will it just be returned with a note saying that there is no problem with the WiFi, as happened last time? The person I spoke to at the Tech Guys promised me (as they did last time) that the fact that this is an intermittent fault has been placed in the notes.

Whatever happens I will be unable to post the outcome until 19th January as I am away on business tomorrow. Needless to say, it would have been extremely helpful to have had my new laptop with me, but it's just not possible.

Will I come back to find that the laptop has been fixed, or even better that John Browett, CEO of PC World's holding company, has acceded to my request for a refund? Who knows. All we can do is wait, oh and not shop at PC World.