On closer inspection it would appear that the email thread to which the latest PC World customer services was responding to was the email I wrote to DSG's customer services. They simply forwarded it, without responding to me with an email that read:
This is a PC world issue.
Kind regards
Currys Support
----- Forwarded by Customer Services/Dixons on 24/12/2007 14:37 -----
So, having written to DSG for a response as I was getting no joy from PC World, their response was to pass the buck, as is the norm for this company.
At least the entire organisation is consistent.
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